Digitize and automate your sales and processing of house connections with the House Connection Combi Blueprint.
Why should you choose this blueprint for your sales and processing of house connections?
- Time savings: Speed up the configuration of your house connection products, complex journeys and processes as well as associated automations.
- Expert support: The Blueprint was developed by industry experts and tested in practice.
- Transparency: All components of the blueprint are marked accordingly and you can customize everything.
- Seamless process flow: The Blueprint enables close collaboration between you, the customer and any partners involved.
Prozessdetails
- Journey to request house connection combinations
Your customers can use this journey to request a combined house connection for electricity, gas, water, district heating and fiber optics. Both a new connection and a change to an existing connection can be requested via this journey. Suitable house connection products are selected and variable price components are calculated based on the applicant's entries.
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- House connection process
The blueprint includes the “house connection” process, which was developed in close collaboration with industry experts. It contains automated processes, for example to send emails to the customer to arrange appointments, create offers or send the customer the final offer with a link to another journey for digital and legally compliant offer acceptance. Even after the grid connection has been commissioned, the necessary steps for creating the grid connections and billing them are included in the “House connection” process.
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- Journey to accepting the offer
When the final offer is sent to the customer, the customer receives a link in the associated email which they can use to place a binding order for this offer in accordance with the law.
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The “House Connection” blueprint includes a journey for requesting a combi house connection with correspondingly stored house connection products, another journey for accepting offers, the “House connection” process, 1 document template for creating offers, 6 different email templates and the corresponding automation and attribute groups and fields required.
Journeys in diesem Blueprint
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Die wichtigsten Merkmale dieses Blueprints
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